Frequently Asked Questions
Q. Which ebook format should I choose?
The ebook format you should choose depends on your Operating System (e.g., Windows, Android, iOS) on your PC or hand held device. We allow our sellers to upload the following file formats (.doc, .docx, .rtf, .odt, .pdb, .epub, .mobi, .lrf, .txt, .html, .htm or a .pdf). Once you purchase your ebook you will have access to all the available formats the seller has to offer for that purchased ebook.
Q. Where can I find my purchased ebooks?
Once your payment has been approved your ebooks will be available for download for 2 weeks by going to your Account and viewing "Your Orders" web page and clicking on the "Download Ebook" link, which will take you to the available ebook formats available for download.
Q. Does Ebooklingo charge sales tax?
Ebooklingo does not charge sales tax but our sellers have the option to charge sales tax if they wish to collect sales tax.
Q. Will my purchased ebook always be available to download?
Once your payment has been approved your ebook will be available for download as many times as you want for 2 weeks only. After the 2 weeks are over you will not be able to download the ebook again. If you wish to download the ebook again you will then have to again purchase the ebook if available.
Q. Does Ebooklingo offer refunds or returns?
Ebooklingo does not offer refunds or returns but our sellers have the option to offer refunds within 1 day of purchase. If a seller chooses to offer a refund for an ebook it will be stated in the ebooks web page under the header "Ebook Details". And after the purchase and approval of the payment for the ebook a clickable link named "Request Refund" will appear where you can request a refund from the seller if a refund is offered. For more information see our Refunds & Returns Policy.
Q. Can I cancel an order I just placed?
You may cancel an order if the payment has not yet been processed. If the payment has not yet been processed you will see a "Cancel Order" link at the bottom of your order placed statement under "Your Orders" web page or under your "Order Details" web page. For more information see our Refunds & Returns Policy.
Q. Can Ebooklingo change my ebooks to a different format?
Sorry, we can't we currently only allow our sellers to upload and sell the following file formats (.doc, .docx, .rtf, .odt, .pdb, .epub, .mobi, .lrf, .txt, .html, .htm or a .pdf).
Q. In which currency are the ebooks priced in at Ebooklingo?
Our ebooks are priced using the US dollar.
Q. How can I sell ebooks at Ebooklingo?
If you have an Ebooklingo account, first sign in or if you don't have an account register for a free Ebooklingo account. Then go to your Account page and under the Products header click on the "Sell Your Ebook" link to get started on selling the next best seller.
Q. How do I specify the ebook format I want to buy?
Ebooklingo does not offer a way to specify a specific ebook format to buy. All the available ebook formats the seller uploaded for that ebook are listed on the ebooks sales page and will be available for download for 2 weeks once your payment has been approved.
Q. What are the fees for selling ebooks on Ebooklingo?
First, the transaction fee is calculated which is 5% + $0.05 cents, for example, a purchase price of $1.00 the fee will be $0.10 cents leaving $0.90 cents.
Then after the transaction fee is calculated then comes the Ebooklingo fee of 35%, for example, $0.90 cents after the transaction fee the Ebooklingo fee will be $0.32 cents leaving you with $0.58 cents. We do not include sales tax in our fee calculations.